F.A.Q. [2008-03-05]

1. How could I get samples?
We can supply some free samples ( total value under US 10 dollars) if you have a FedEx, DHL, UPS, EMS or TNT account .
2. How can I get your price list?
Please send us email to info@hk-jerry.com or sales@hk-jerry.com or mail@hk-jerry.com Or we can also have a free chat on Skype , MSN.,Yahoo.
3. Can we have our logo or company name to be printed on your products or the package?
Yes. We are professional on OEM.We can help you to add your logo on the machine,gift box .The extra cost is according to different quantity.
4. How to place an order?
Please send us your enquiry,after we quoted,if we reach a agreement,you
can send us your purchase order by email or fax. Or ask us to send you a PROFORMA INVOICE or SALES CONTRACT for your order.
5. Can you arrange the transportation for us?
Yes. We also help you to arrange all kinds of goodscan via sea, air or express angency(DHL,UPS,TNT,EMS,FedEx etc).We’d like to help you to find the most profitable way.
6. How can the products be sent to us?
For small quantity or weight less than 100 kgs, sent usually by courier(DHL, UPS, EMS, TNT & FEDEX).
For orders from 100 to 500 kgs, either by air or sea.
For big quantity or volume, sent usually by ocean container.
7. What’s your usual payment term for orders?
We accept terms of Wire Transfer(T/T) in advance or Western Union for samples,and T/T preferable under US$50,000 per order. For smaller order,Western Union is also acceptable.But we don’t accept payment by credit card ,Paypal, Cash or by cheque.
8. What’s the warranty of your products?
One year.Durding this one year,if there is any problem of the quality,the importer can send the goods to the us by post office or EMS,after we got the goods,we will send you a perfect one to you,the transportation fee is shared by both of importer and exporter.
9. Q: How can we become your sole distributor?
If you can sell our products USD5,000 to USD20,000 per month, you could be one of our distributors in your city or area; If you can sell our products worth more than USD50,000 per month, you could be our sole distributor in the country.
10. I just want to buy a few pieces of your products, what to do?
Except for batch orders,we also accept smaller orders especially for the new customers. But hope you can let us know your possibly quantity in your enquiry.